May 31, 2020
The Nepal Electricity Authority (NEA) has now made arrangements for the customers to read the electricity meter themselves. The NEA has made an arrangement for the customers to keep the electricity consumption score on their meters online as they could not go from house to house and read the meter due to the lockdown.
The Nepal Electricity Authority (NEA) has said that customers who do not have internet facility will be able to call the toll free number and record the meter number of electricity consumption soon.
To read the meter of your home through this system, the customer have to type "consumer.nea.org.np" (
https://consumer.nea.org.np) in the address bar of the internet browser and the homepage will open. Then the customer have to register for the first time. While registering, the customer has to put his mobile number and password with the username.